Average Score (264 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

264 Ratings

4.8 Average

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  • Donnie D.09-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

  • Kenneva M.09-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I'm grateful because I brought my ID4 for what I thought may have been something serious, but it was a simple fix. Thanks!

  • Tina R.09-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    I always receive excellent customer service and care at this dealership

  • Charles K.09-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Josif M.09-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Shawn K.09-02-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    You always make me feel like part of the family.

  • Joshua B.09-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    I called and scheduled an appointment that accomodated my schedule. I was the first appointment and was in and out in the time frame that I was given.

  • Jonathan W.08-29-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    From start to finish, my car buying experience here was nothing short of exceptional. Both Patrick and Courtney went above and beyond to make the entire process smooth, transparent, and stress-free. Patrick’s knowledge and patience stood out—he took the time to answer every question I had about the car, walking me through the details without ever making me feel rushed. It’s rare to find someone so genuinely invested in making sure the customer feels confident and comfortable with such an important decision. Courtney was equally outstanding on the financing side. She explained every option clearly, from payments to extended warranties, making sure I understood not just the numbers but also the value behind each choice. Her professionalism and care turned what could have been a complicated part of the process into something easy and reassuring. What impressed me most was the genuine teamwork and commitment to excellence that both Patrick and Courtney demonstrated. It wasn’t just about selling a car—it was about providing a service experience that builds lasting trust. I can say without hesitation that this dealership sets a new standard for customer service. I will absolutely recommend Patrick, Courtney, and the entire team here to my friends and family. If you want to feel taken care of rather than just “sold to,” this is the place to go.

  • Terrill M.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Kevin B.08-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    great service.