Average Score (244 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

244 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Kathleen M.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Excellent service

  • Keri P.06-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Paul M.06-14-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    My appointment was set to replace some USB ports and to replace a flat tire. I arrived early, but Josh got me set up right away. All went smoothly.

  • Barbara L.06-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Jennie B.06-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    All was well. Car was serviced ad expected. Staff as always was excellent

  • Kenneth T.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fast service

  • Colleen F.06-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    I was so happy to get my car back so quickly. Thank you so much for fitting me in when you had cancellations, and I didn't have to rent a car for my plans the following day. I appreciate it so much.

  • Royce S.06-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Excellent service and customer care.

  • David S.06-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Josh is always helpful in answering questions and providing information.

  • Ken S.06-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023