Average Score (256 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

256 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Paul L.07-25-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Dave was great to work with

  • Phillip S.07-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    First visit here, closer to home and I was recommended by my Mom to have service done here, as a direct result of her being a previous customer.

  • Karen J.07-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    IMO the payment check out process is little over the top i.e. charging fee for credit card use. And especially requiring a copy of driver's license to write a check after having been a previous customer writing checks and also asking for phone number when it's already in your system. So that's the reason for 4*

  • Catherine S.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service provided was good but it did take a long time. We were there for several hours.

  • Michelle A.07-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jonathan G.07-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

  • September P.07-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Couldn’t be happier with the service I receive. Definitely a 5 star experience.

  • Nicole K.07-15-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Everyone helped explain things and gave me best pricing available

  • Paul G.07-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Volkswagen is a 5 star

  • Nancy G.07-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The problem that we had with our 2024 Tiguan. The service advisor was very understanding and informed us of trying to resolve the concern. Was very helpful in the process