Average Score (259 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

259 Ratings

4.8 Average

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  • Greg S.06-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Courteous and explained what was being done and what was needed.

  • Amy B.06-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The customer service was fantastic. The information that was given us regarding our vehicle was timely and easy to understand.

  • Christopher R.06-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Josh Janda knows my vehicle well and always helps me select the best options for maintenance.

  • Michael S.06-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Friendly service performed efficiently.

  • Guy G.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Very informative. Loved the text messages. Great servuce

  • Christi M.06-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kathleen M.06-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Excellent service

  • Keri P.06-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Paul M.06-14-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

    My appointment was set to replace some USB ports and to replace a flat tire. I arrived early, but Josh got me set up right away. All went smoothly.

  • Barbara L.06-14-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023