Average Score (256 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

256 Ratings

4.8 Average

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  • Robert D.08-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Team VW and Service member Josh were great. Very responsive and work to find a fast and full resolution to my repair need.

  • Andrew E.08-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Prices quoted upfront. Service completed on time.

  • David B.08-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Lisa R.08-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Josh does a great job communicating with me while my vehicle is in the shop.

  • Matthew S.08-09-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • David O.08-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Car was looked at very quickly and my issues were addressed with in a few hours and Josh in service was great and very thorough and knowledgeable

  • Rein B.08-03-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Fast , friendly and very capable service.

  • Benjamin W.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Yolanda M.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Great

  • Michael W.08-01-2025

    TYPE:ServiceMODEL:Golf RYEAR:2023

    Provided service and informed me about the state of my VW. I had to wait a day or two for tires but Josh kept me informed about what was happening daily. Very professional.