Average Score (259 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

259 Ratings

4.8 Average

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  • Joseph M.09-18-2024

    TYPE:ServiceMODEL:ArteonYEAR:2022

  • Skylar T.09-16-2024

    TYPE:ServiceMODEL:Golf RYEAR:2019

    The service advisors at Team VW were great! Josh was very helpful and informative about my car throughout the service process.

  • Cyndy G.09-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Jay P.09-15-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    0% interest!!

  • Philip H.09-14-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Jonathan L.09-11-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Sarah O.09-11-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Katherine G.09-10-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Josh is simply amazing. It’s always so easy to schedule and he’s always transparent and honest with me about the vehicles needs and any concerns. I’ve been to other dealers for my job but the service has never been so truly enjoyable.

  • Alejandra W.09-10-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    My family and I are always greeted with prompt and courteous customer service from everyone at the dealership. Bobby is very efficient, does an exceptional job at making sure our questions are answered and our experience pleasant.

  • Michael C.09-06-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    I told the service advisor what I did and didn't want to be done, he/the mechanic decided for me that additional work needed to be done. Without my consent they changed the engine air filter and charged me for it which I could barely afford.