The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Anthony S.01-08-2025
TYPE:ServiceMODEL:JettaYEAR:2024
I called Volkswagen service about my vehicle sputtering and the engine light was flashing, which indicate the vehicle is misfiring, my car was towed to team Volkswagen on 12-31-24 when they checked my vehicle it was no longer misfiring but there was codes present and since the vehicle didn’t misfiring in there presence, service couldn’t do anything bc I was told it had to happen while they test drove it,
I also have an intermittent squeaking in the front left wheel
And I have video of the noise, unfortunately, they can’t do anything about it unless service here the noise in person, so I’m not happy driving a car that can break down at any time, I will not be purchasing any more Volkswagen!
Joseph H.01-06-2025
TYPE:ServiceMODEL:AtlasYEAR:2021
I was contacted the day before to remind me of my appointment. I received a video showing me the inspection of my car and what needed taken care of. I have never seen that before. Also, when I got my car the floors where clean and staff were very friendly.
Marsha E.01-05-2025
TYPE:SalesMODEL:AtlasYEAR:2025
Ryan was great. Straight forward and honest. Didn't hastle us or make us feel pressured. When they didn't have the car I wanted, he found it for us. We are both extremely happy with our purchase, and with Ryan
Spencer B.01-05-2025
TYPE:SalesMODEL:Golf RYEAR:2024
Nick Was a very good salesperson. The sales process was very straightforward. I will say communication could have been better. At times I felt like I was being ignored because I wasn't in the dealership physically and what could have been a 20 minute process took 9 hours. I do understand that the end of the month is busy; however, I also feel like I was put on the back burner and had to wait several hours before hearing back from anyone including the sales manager Chris.
Daniel S.01-05-2025
TYPE:SalesMODEL:AtlasYEAR:2024
Great service. Did what they said they would do. No extra stuff, just an easy car buying process.
