Average Score (244 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

244 Ratings

4.8 Average

Models
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  • Pete S.01-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Victoria D.01-15-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Jaclyn C.01-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My contact was great. Kept me informed and up to date on everything happening with my service. The price of everything performed was ridiculous. I love my vehicle, but the maintenance will break me.

  • Randy V.01-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Really great service team. Josh explained the needed repairs completely.

  • Bruce S.01-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Christine K.01-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    My last experience was smooth and easy. I had to complete a 30k mile maintenance and Josh was so helpful explaining things and making sure I complete only what was necessary. My car was returned to me super clean and I love how they clean the floor mats as well. :-)

  • Tamara B.01-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    i had an appointment for an oil change and tire rotation which took almost 2 hours, I feel like this is excessive amount of time

  • Jada E.01-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Laura A.01-11-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Kari R.01-10-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    People. Abilities.