Average Score (258 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

258 Ratings

4.8 Average

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  • Matthew D.01-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Thank you Team VW and Josh for another great Service visit. Josh is very helpful and his communication is top notch. Thank you!

  • Joseph M.01-24-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

    As usual Peter did a great job taking care of my Arteon. Everything's been taken care of perfectly. He kept me informed even though the service was fairly substantial and also took care of a new problem with the check engine light being on at the same time.

  • William J.01-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great service, I gave this rating due to I received a call stating I could come early than the day I had another appointment, Josh was very helpful and greet you with a smile, make sure you need anything while you're waiting, keep up the great service Josh 💯

  • Jeffrey E.01-23-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    They are the worst service department. Complete ripoff!

  • Sarah Z.01-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    I purchased my Jetta back in 2020 and Josh always took great care of me and my grandparents! Communication is 10/10 definitely recommend!!! :)

  • Timothy W.01-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    First and foremost, when i have gone in for service on a few occasions, I am always warmly greeting in a professional manner. Josh Janda is a very professional, courteously and well-informed advisor and I trust in his recommendations.

  • Pete S.01-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Victoria D.01-15-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Jaclyn C.01-14-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    My contact was great. Kept me informed and up to date on everything happening with my service. The price of everything performed was ridiculous. I love my vehicle, but the maintenance will break me.

  • Randy V.01-13-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Really great service team. Josh explained the needed repairs completely.