TYPE:SalesMODEL:JettaYEAR:2025
They made the process of purchasing a new vehicle easy.
Average Score (258 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2025
Purchased my car about a month ago and check engine light kept coming on. I brought it in and they said I needed an alignment. How could I already need an alignment? They argued with me that it looked like I hit a pothole or curb, which I didn’t. So I had to pay to get an alignment on a car I’ve had a month. I even purchased an extended warranty and of course tire alignment isn’t included. Since I had the car for such a short period of time I can’t believe they would charge me for something I shouldn’t have even needed done. Will never purchase a vehicle from here again.
TYPE:ServiceMODEL:TiguanYEAR:2018
Quick and attentive
TYPE:ServiceMODEL:ID.4YEAR:2023
Josh makes every trip easy as could be.
TYPE:ServiceMODEL:TiguanYEAR:2024
Made appointment for first oil change on our 2024 Tiguan. With Josh in service. Got me in same day. As this was a spurr of the moment. Very appreciative of doing this.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Excellent & professional salesman, Jerry, who took all the time we needed to explore VW offerings.
TYPE:ServiceMODEL:ArteonYEAR:2021
The Service department is always, kind and Courteous. The have worked with me in the most professional and efficient manor fixing any issues with my vehicle. They always keep me informed and up to date.
TYPE:ServiceMODEL:PassatYEAR:2022
I had a great experience at Team VW from the ease of scheduling an appointment that was available the next day and the assistance of the staff encountered at my appointment from the moment I entered the facility. Everyone was thorough and friendly with excellent communication. I will be coming back there should I need future service.